Insurance Agency Reviews are important to people shopping for insurance. If you’re a current customer and would take a moment to leave us a review of your own, we’d really appreciate it!
If you’re just curious to see what our customers have to say about us, take a moment to read a few of the reviews found on these sites.
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Recent Reviews
Based on 71 reviews
Paul M.
16:42 11 Jun 21
Great support from Vicki re: storm damage / homeowners coverage
Angie K.
21:42 18 Jan 21
Best customer service ever!! I love knowing that I can call or text at anytime and Jason will have the answers for me ! I use Tolbert Tower Insurance for all my insurance needs and can trust I am getting the best rates and service. Thank you Jason 🙂
Joy C.
01:19 16 Dec 20
I never have to worry about a thing when it comes to my auto and home insurance because Vicki takes care of everything. Thanks so much!
Dana H.
00:34 16 Dec 20
Jason is so easy to work with. He did a great job saving us money!
Chris F.
13:57 11 Dec 20
Jason is very easy to work with and will save you lots of $$$$.
Noell Suzanne S.
01:21 24 Sep 20
Vicki is awesome. I have called with numerous questions about my homeowners insurance, life insurance and my car insurance and Vicki and Jason have been great.
Mary M.
14:42 22 Sep 20
Easy to work with. Great at getting back with us on estimates and with answers to questions. 👍
Haley L.
15:26 18 Aug 20
the best experience I've had shopping for insurance. I am in the midst of buying my first home and my mortgage lender suggested I reach out to Jason as he has very competitive rates and great customer service. Jason answered all of my questions, and really did all the heavy lifting on his own. Ended up doing a bundle and am saving on my auto insurance. Highly recommend using them!
Tammy A.
08:53 02 May 20
I will enjoy working with Jason I’ve been with him for quite a few years and he’s always help me find the best deals And when I have questions I can call him anytime during the day and he always is there to answer them for me
James H.
18:12 18 Apr 20
Vicki gives personal attention and service. Excellent company.
Kevin K.
17:06 17 Apr 20
Fantastic company.. Always ready to help. In person or on phone. Saveed me mony on Home Insurance and on our cars. Highly recomend.
T F.
15:47 17 Apr 20
Jason has been the best agent we've had. Tolbert Tower handles all of our insurance needs. Jason is thorough, diligent, caring and responsive, and somehow makes us feel as if we're his only clients. We recommend him whenever the opportunity presents itself.
GiMcClain P.
19:02 09 Apr 20
Jason has went above and beyond to ensure that I have the best policy, best rate, not to mention helped me out while I have been overseas with the military. Hands down beat agent I’ve worked with!
Jerry L.
01:46 01 Apr 20
Vicki goes above and beyond what I expect for And insurance agent
Robert L.
23:40 25 Mar 20
One phone call to Tolbert from Florida and I was able to get reassured that everything would be fine and the information that I needed.
Rich L.
23:11 25 Mar 20
Always get great service, at a reasonable price!
Summyya6972
18:40 25 Mar 20
I would definitely recommend Tolbert and Tower Insurance company. Jason has been my agent for over 8 years, he impressed me when I was in an accident years ago that wasn't my fault but was placed on my record as if it was. He was able to get it corrected and I've stayed with him since. He always looks out for my best interest and answers all my questions. Finds me the best rates and gives great advice.
Summyya J.
18:39 25 Mar 20
I would definitely recommend Tolbert and Tower Insurance company. Jason has been my agent for over 8 years, he impressed me when I was in an accident years ago that wasn't my fault but was placed on my record as if it was. He was able to get it corrected and I've stayed with him since. He always looks out for my best interest and answers all my questions. Finds me the best rates and gives great advice.
Charlene J.
18:59 21 Mar 20
Tolbert Tower Insurance company is one of the best that I have dealt with in over 30 years. Jason responds back quickly and is very customer service oriented. He goes above and beyond in resolving issues. I am blessed to have him as our family's insurance representative!
Sarah W.
23:45 20 Mar 20
Jason has great knowledge of the insurance industry and is a pleasure to work with!
Tom R.
19:48 20 Mar 20
Always extremely responsive and has always done a great job for my family, home, auto and life!
Kevin C.
11:50 20 Mar 20
Great company to work with!
Dave N.
02:40 20 Mar 20
Unfortunately I've had two accidents since using this insurance agency but both claims were handled very professionally and efficiently appreciate it that I can pick up the phone and call Jason whenever I need a question answered
Tiffany N.
00:29 20 Mar 20
Always prompt in response and attentive to our immediate insurance needs.
Robert K.
23:51 19 Mar 20
Jason was extremely helpful providing a quote. He was not pushy, and was genuinely interested in helping us. He provided the information that we needed quickly. Jason helped us make our transition easier.
Doug F.
23:08 19 Mar 20
Jason Tower has been my agent for many years and he has always put our needs in the forefront. Be it coverage or pricing he does an excellent job and is very helpful and I would strongly recommend him!
Jason A.
21:12 19 Mar 20
Jason Tower, with Tolbert Tower Insurance comes highly recommended. He always answers my questions, sometimes difficult ones, in a timely manner. When I was looking to switch companies, TTI was able to save me over $1,150 a year on insurance. That saving was HUGE to me!!I was renting a car and needed a copy of my policy, he had it to me within 5 minutes. I always refer anyone I can to TTI when I have clients looking for insurance. Thanks for all you guys do!!
Steve S
21:02 19 Mar 20
Tolbert Insurance Is A Great Agency, Jason Is Very Professional And Always Makes Sure He Gets You The Best Deal Possible.. On the Flip Side, If You have A Claim He Handles It Just As Well As He Does When Finds You the Cheapest Rated Policy That Fits your Needs Best... Thanks!!
Eric R.
20:10 19 Mar 20
Jason has always been great to work with. I can always count on his prompt response time.
Jeremy W.
19:43 19 Mar 20
Jason was very professional and willing to provide me with a quote for my home and car insurance. I was shopping my current rates at renewal and did not end up switching at the time, but will continue to hit Jason up for additional opportunities in the future. Great experience and very knowledgeable.
Bruce H.
19:13 19 Mar 20
Jason is quick to respond to client's needs and request. Highly recommend
Chris J.
18:56 19 Mar 20
I've used Tolbert Tower Ins for over two years and have been extremely satisfied. I have literally gone several months in a row adding, removing and changing coverage as kids start driving and buy/sell cars. Jason, my agent at TTI, has been spot on and proactive every time.
Luke P.
18:28 19 Mar 20
They are very friendly, have good rates, and help whenever it is needed. What else would you want from insurance agency?
Bill T.
18:17 19 Mar 20
Jason is very responsive and helpful with any question I might have. He has also been very upfront and honest with regards to various insurance options and/or changes we have considered within our policies.
Karen O.
18:05 19 Mar 20
I’ve been with Jason several years now and he always is ready to answer questions and
is so helpful in helping me make good decisions for my insurance needs.
is so helpful in helping me make good decisions for my insurance needs.
Andrea C.
18:01 19 Mar 20
We have been long-standing clients with Jason Tower for over 10+ years! We love the personal attention he provides to our family’s needs. We can always count on him for excellent client service, finding us the best rates, and providing us with the best industry knowledge around. We highly recommend this agency and can speak for Jason’s reliability, integrity, and overall thoughtful concern for his clients! Give him a call immediately to see for yourself!
Karen O.
18:00 19 Mar 20
I’ve been with Jason a few years now and he always answers my questions patiently and has my best interests in mind.
Andrea Nicole W.
17:59 19 Mar 20
We have been long-standing clients with Jason Tower for over 10+ years! We love the personal attention he provides to our family’s needs. We can always count on him for excellent client service, finding us the best rates, and providing us with the best industry knowledge around. We highly recommend this agency and can speak for Jason’s reliability, integrity, and overall thoughtful concern for his clients! Give him a call immediately to see for yourself!
Annie L.
17:34 19 Mar 20
J.T. is always available if I have questions and makes it so I don’t have to worry about insurance
Aaron P.
17:12 19 Mar 20
Jason was great in helping find me inexpensive, but high quality commercial coverage for my business.
Jeff M.
16:47 19 Mar 20
Jason and his staff have provided ongoing, helpful and caring insurance for my home, auto and boat. I feel very confident I'm getting the best price to protect the things I've worked hard to get.Thanks for the great service TOLBERT TOWER INSURANCE.
Amanda G.
16:47 19 Mar 20
Amazing service. Easy to talk to and work with. He provides amazing one on one service and is very trustworthy. He’s saved me on vacation at 9:00 at night one time. Definitely recommend.
Abby T.
16:39 19 Mar 20
Jason is the best!!!! I HIGHLY recommend him! He always goes above and beyond to make sure you are taken care of! He treats you like family!
Amy H.
23:05 23 Dec 19
Great company very happy!
wendy S.
14:31 18 Sep 19
Moving to Tolbert Tower Insurance cut our insurance expense in half!! Vicki takes great care of us to make sure we have what we need while being mindful of the cost. Definitely recommend!!
Vicki M.
13:06 04 Mar 19
Vicki have been instrumental in helping my clients get the best insurance at the best price. She is very professional and has the heart to serve. I highly recommend working with her.
Nathan S.
15:54 03 Jan 19
I am always satisfied with their services. I can always get a hold of them. I am extremely satisfied. They meet and exceed all of my expectations. Their office staff is always professional and extremely friendly.
Dan S.
14:15 24 Dec 18
Vickie has been great to work with, I highly recommend contacting her for your Insurance needs.
Paul M.
19:27 11 Dec 18
Vicki is attentive to details like renewal dates, proactive investigating rates, options, etc. Truly customer focused !!
Pamela J A.
22:43 15 Nov 18
Vicky is a wonderful lady and a pleasure to do business with! Highly recommend!!!
LeAnna C.
04:06 27 Sep 18
I highly recommend them! I’ve never had a problem with them. They have always been friendly and happy to help assist in any way they possibly can. I speak with Jason and he is amazing at his job. Always respectful, helpful, nice and cares about making a difference.
Brandon D.
00:32 26 Sep 18
Vicki Tolbert is a terrific insurance agent. She routinely works to get my family the best deal we can get and communicates promptly. She even stepped in and sponsored a community track event I organize a couple years ago. Thanks Vicki!
J Michael M.
20:01 24 Sep 18
Vicki Rocks!! She has been there every step of the way. She got me better coverage at a lower price. Can’t ask for better than that!!
Frank H.
19:20 24 Sep 18
Very responsive and detail oriented. I have known Ms Tolbert for over 25 years, and have total confidence in her professionalism!
Adam K.
00:40 19 Sep 18
Recommended by my sister, glad I called. Huge savings! Great customer service
Sherri B.
21:02 21 Dec 17
Vicki Tolbert is a top notch professional. She is has in depth knowledge and can work well with your needs. I would not hesitate to recommend her agency for your insurance needs.
Ethel S.
19:09 21 Dec 17
Jason has been my go to for insurance needs for years. With his help I have saved a lot of money & time. When I needed medical insurance he even helped me find an agent for that. I highly recommend his agency. Ethel Stalcup
Cheryl W.
18:11 21 Dec 17
I really enjoy the personal touch Vicki always adds to my calls and emails. I switched to Tolbert Insurance 3 years ago when they promised to save me quite a bit of money. Vicki has always kept in touch about premiums due. I have both my car and home insurance with them and I’m saving money which I’m all about. I mention them all the time to family and friends when they say they’re unhappy or are searching for new insurance. Thank you Tolbert Insurance for being an honest money saving insurance company.Cheryl Wilkerson
Kelly Williams A.
15:47 19 Oct 17
My husband and I have been using Jason Tower for our insurance needs for years. He is always quick to respond to my phone calls or emails. Always looking out for us and making sure we are completely covered in our insurance needs and getting the best deal out there on pricing! We will always recommend Jason to our family and friends!
Sheila Elizabeth Peterman E.
15:12 02 Aug 17
Big shout out to Jason Tower insurance. They saved us a lot of money, and he was so willing to get back with me when I called. Customer service A+.
Jordan L.
18:11 30 Jul 17
My rates are lower which is awesome- Tolbert Tower Insurance will work hard to make sure my needs are met. My questions are answered in a timely manner and they are super easy to work with.
